Effective Date: 30 June 2025
Ossers™ (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website (www.ossers.com) or interact with us online.
1. Information We Collect
When you use our site, we may collect the following information:– Personal Data: Your name, email address, shipping and billing addresses.
– Order Information: Items purchased, order history, and payment status.
– Technical Data: Cookies, browser type, device information, and IP address through tools like Google Analytics.
2. How We Use Your Information
We use your data to:
– Process orders and deliver products.
– Send you updates, offers, or newsletters via Mailchimp (only with your consent).
– Improve our website and user experience through analytics.
– Comply with legal obligations and secure our platform.
3. Sharing Your Information
We only share your information with trusted third-party providers, including:
– Google Analytics (for website performance tracking).
– Mailchimp (for email communications).
– PayPal and other payment processors (to complete purchases).
4. Cookies
Cookies help us enhance your experience. By using our site, you consent to our use of cookies unless you choose to disable them in your browser settings. Cookies help with things like saving your cart and understanding site traffic. For more details, please see our Cookie Policy page.
5. Your Rights
Depending on your location, you may have rights to:
– Access or update your personal information.
– Request deletion of your data.
– Withdraw consent for marketing communications.
To exercise any of these rights, contact us at oss@ossers.com.
6. Data Storage & Security
We store your data securely and only for as long as necessary to fulfill the purposes outlined above or as required by law.
7. Account Access
You can choose to create an account or check out as a guest. Account holders can log in to view and manage their data at any time.
8. International Users
Our team is based in Portugal and England and primarily serves European customers, but is accessible worldwide. If you’re accessing from outside the EU, please note your data may be transferred internationally in compliance with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: oss@ossers.com.