A guide to our Frequently Asked Questions.
FAQs
How long will my order take to arrive?
Most orders ship within 3–7 business days. Delivery times vary by location.
Do you ship internationally?
Yes, we ship globally. Rates and times vary by destination.
What’s your return policy?
We accept returns for damaged or incorrect items only. Please contact us with a photo within 14 days.
Are your products eco-friendly?
Yes, we prioritize suppliers with sustainable practices and materials.
How do I care for my items?
Follow care instructions on each product page. Wash apparel inside out in cold water for best results.
STILL HAVE A QUESTION?
Email us at: oss@ossers.com